Returns & Exchanges
At Curious Cub, we want your little ones to love their new outfits, which is why we offer a hassle-free 30-day return policy for all unworn and unwashed items. Whether it is a size adjustment or a change of heart, we are here to ensure your shopping experience is as playful and stress-free as childhood.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Pack Your Items
Place the items in their original packaging with all tags attached, ensuring the garments are securely folded to prevent damage during transit.
- 3.Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects your return, we will process your refund to the original payment method or ship out your exchange within 5-7 business days.